<h1 id="a3dw07tc28r" data-toc-id="a3dw07tc28r">What payment methods do you accept?</h1><p>We accept crypto, including BTC, ETH, DAI, and USDC. We also accept debit/credit cards, including VISA, Mastercard, AMEX (except AMEX India), and UnionPay.</p><h1 id="lqtf7k1kk7p" data-toc-id="lqtf7k1kk7p">Do you accept payment in crypto?</h1><p>For our annual plans, you have the option to pay with crypto using BTC, ETH, USDC, DAI, or pUSDC. Coinbase manages the payment process on our behalf.</p><p>To pay with crypto, simply click on the "Pay with Cryptocurrency" button on the Payment Page and follow the provided instructions.</p><h1 id="rflet3fxcry" data-toc-id="rflet3fxcry">What should I do if my payment fails, I get double-charged, or my subscription isn't active after paying?</h1><p>No worries, we’ve got you covered! Simply email <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:support@nansen.ai"><u><span>support@nansen.ai</span></u></a> and we’ll make sure to resolve your payment or subscription issue promptly.</p>

Any question related to payments, subscriptions, and billing

Payment & Billing

Nansen Intern

Nansen 101

Everything you need to know about onchain

100: Fundamentals

Below is a comprehensive glossary of key terms to help beginners understand the world of blockchain, cryptocurrency, and on-chain trading/investment.

Onchain Glossary for Beginners

Onchain analytics is all about analyzing blockchain activity — empowering traders, investors, and researchers with actionable insights. 

Onchain Explained

Crypto investing has gained immense popularity as digital assets like Bitcoin (BTC), Ethereum (ETH), and a variety of altcoins have emerged as viable investment opportunities. Unlike traditional stocks or bonds, crypto operates on decentralized blockchain networks, offering unique benefits and risks.

Crypto Investing for Beginners

Crypto trading involves buying, selling, or exchanging crypto with the goal of making a profit. Unlike traditional stock markets, crypto markets operate 24/7, offering opportunities around the clock. While the potential for profit is significant, the crypto market’s volatility and complexity can make trading daunting for beginners.

Crypto Trading for Beginners

Buying and selling crypto is the starting point for most people. While the mechanics of buying and selling crypto are straightforward, choosing the right platform, managing fees, and securing your funds can make a big difference.

Buying/Selling Crypto for Beginners

Staking is one of the most popular ways to earn passive income with your crypto. It allows you to lock up your crypto to support the operations of a blockchain network, such as transaction validation, and in return, you earn rewards. Staking is most commonly associated with Proof of Stake (PoS) blockchains, where participants contribute to the network’s security and efficiency.

Staking Crypto for Beginners

Navigate Nansen with ease by learning the basics

101: Nansen Basics

AI-powered real-time alerts for significant onchain events across multiple blockchains. Monitor token movements, Smart Money flows, and emerging opportunities to stay informed and ready to act on market developments.

AI Signals 101

Real-time notifications for significant onchain activities across multiple chains. Track whale movements, DeFi protocol flows, and specific wallet activities with customizable alerts delivered through Telegram, Discord, or Slack channels.

Smart Alerts 101

Custom Labels and Watchlists helps you organize and track onchain wallets with ease. Instead of sorting through complex address numbers, personalize your Nansen experience and monitor important wallets, and tokens by labeling them according to how you want, tracking them in a watchlist.


Labels & Watchlists 101

Track activities of the most profitable crypto traders and investors, from venture funds to whale wallets. Analyze movements of top market performers to gain insights that inform your investment strategy.

Smart Money 101

Nansen Profiler suite is a comprehensive toolkit for deep-diving into address relationships and behaviors. Whether you're analyzing individual wallets, exploring token relationships, or uncovering connections between entities, this powerful search helps you understand onchain movements.


Profiler 101

Token Screener is a powerful discovery tool for identifying high-potential tokens using onchain data and market trends. From tracking Smart Money movements to analyzing trading volumes and market caps, this comprehensive tool helps you spot crypto token opportunities before they go big.


Token Screener 101

Token God Mode is a comprehensive view for diving into a token in detail. From tracking Smart Money movements to analyzing holder distributions and exchange flows, this powerful tool gives you a complete view of any token's activity.


Token God Mode 101

Chains Growth dashboard provides a comprehensive view of onchain activity across multiple chains. From comparing key metrics to analyzing specific chain performance, this powerful tool helps you understand ecosystem dynamics and track network growth.

Chains Growth 101

Nansen's Crypto Portfolio is your all-in-one solution for tracking and analyzing your crypto investments across multiple chains and protocols. From monitoring real-time performance to simulating market scenarios, this powerful tool helps you make data-driven decisions with confidence.


Nansen Portfolio 101

A playbook of workflows on using Nansen to its fullest

Nansen Playbook

Beginner Workflows

Using AI Signals to Filter High-Signal Tokens

Finding Consistent Winners with Smart Money Leaderboard

Monitoring Your Portfolio and Exporting Data

Understanding Token Narratives with xAI Insights

Daily Token Discovery Using Nansen Homepage

Layered Due Diligence with Token God Mode

Track Individual Wallets Over Time

How to Use Token God Mode to Compare Holder Distribution and Assess Risk 

Monitor Onchain Moves with Smart Alerts

Intermediate Workflows

Finding High-Potential Tokens with Token Screener

Discovering Fresh Memecoins with Token Screener

Building Watchlists with Smart Segments

Evaluating Wallet Conviction Using PnL Analysis

Using Balance Divergences in Token God Mode

Setting Up Smart Money Alerts

Identifying High-Signal Tokens with Token Screener

Detecting Accumulation Patterns in Token God Mode

Smart Segments: Build Your Own Alpha Wallet Tracker

High-Conviction Entry Signal via Smart Money Live Trades

Portfolio Defense: Exit Triggers Using Smart Alerts on Top Holders

Track Smart Money Accumulation Early

How to Confirm Conviction by Identifying Holding Patterns

Tracking Smart Money Soaking Up Supply

Using Token God Mode’s Top Holders Tab to Spot Exit Signals

Use Transaction History and Reverse-Engineer Entry Points

Use Smart Segments to Filter for New Narratives

Advanced Workflows

Automating Token Discovery with Smart Alerts

Using Hot Contracts for Token Discovery

We compile the most frequently asked questions to help you navigate Nansen

Nansen FAQ

Nansen Superapp

Frequently asked questions about everything related to staking with Nansen.

Nansen Staking

We've integrated over 28 different chains into our product and with every chain, we have different integrations throughout. Below is a comprehensive overview of Nansen's key features and how they benefit users across different blockchains.