Updating Your Wallet Login Method

Written By Nansen Intern

Last updated 3 days ago

Action required by March 31, 2026

We’ve upgraded our login system to offer a faster, more reliable sign-in experience. Wallet login now supports EVM and Solana wallets only. Google, Apple, and email login are not affected.

If you previously signed in with a wallet on another chain (Cosmos, Starknet, Sui, Tron, or Aptos), you’ll need to link a new login method before March 31.

Your funds and data are safe

This change is only about how you sign in. It does not affect:

  • Your staked assets — staking continues earning regardless of login method

  • Your points balance and history

  • Your watchlists, alerts, or any account data

  • Your ability to connect wallets for on-chain features

Nothing moves. Nothing resets. Your account stays exactly as it is.

Option A: Link a new method in Account Settings (easiest)

If you can already sign in with Google, Apple, or email:

  1. Sign in to Nansen and go to Account Settings

  2. Connect an email address or an EVM/Solana wallet

  3. Done — use your new method to sign in going forward

Add Email in Account Settings/Account
Add EVM or Solana Wallet in Account Settings/Wallets

Option B: Link a new method from the sign-in page

If your only login method was an unsupported wallet and you can’t sign in:

  1. Go to the Nansen sign-in page and tap the wallet icon

  2. Close the wallet popup

  3. A yellow message will appear: “Signed in with a different wallet before?” — click “Link a new method”

Click on "Link a new method"

  1. This opens the previous wallet picker — sign in with your old wallet

  2. You’ll be prompted to link a new login method: Google, Apple, or an EVM/Solana wallet

  3. Once linked, use your new method to sign in going forward

Link a new sign-in method to keep access

What happens after March 31?

After March 31, the legacy wallet login will be retired. If you haven’t linked a new method by then, contact support — we’ll help connect a new credential to your account. Your data and staked assets remain intact either way.

Why is this changing?

We’re upgrading our wallet provider to deliver a faster, more reliable login experience. The new system supports EVM and Solana wallets along with Google, Apple, and email sign-in.

Will I lose my staking rewards or points?

No. Staking and points are tied to your account, not your login method. Everything continues normally.

Can I still connect my old wallet for on-chain features?

Yes. This only affects login. Wallet connections for features like points and staking are completely separate.

I missed the March 31 deadline

Reach out to support. We’ll help you regain access — your account and assets aren’t going anywhere.